The Executive Committee of the Federal Road Safety Corps (FRSC) Zone 11 Officers’ Mess has outlined a series of strategic initiatives to boost service delivery and operational efficiency throughout 2026.
The measures were adopted during the committee's inaugural meeting of the year, convened on Tuesday, January 20, 2026, at the Officers’ Mess facility on Akeju Street, opposite the Government Technical College in Osogbo, Osun State.
Chaired by the Mess Patron and Zonal Commanding Officer, ACM Joseph W. Toby, MLC, JP, the session brought together all Executive Committee members and key stakeholders. The agenda centered on evaluating the Mess's past activities and operations while charting a path for improvements in the coming year.
In his opening address, ACM Toby praised the committee's commitment to effective management and underscored the importance of discipline, transparency, accountability, and collaboration. He highlighted the Mess's role as a critical social and professional venue for FRSC officers and stakeholders, emphasizing that ongoing teamwork is vital for elevating service quality and member satisfaction.
Discussions encompassed a broad review of the Mess's operations, recent updates, financial oversight, and member welfare concerns. A key focus was an in-depth dialogue with Mirento Global Services, the partner firm responsible for managing the Mess.
The exchange addressed critical areas including service standards, hygiene protocols, menu development, staff professionalism, pricing structures, and overall efficiency. The Executive Committee shared member feedback and observations, while Mirento representatives offered operational insights, clarifications, and pledges to rectify shortcomings.
Both sides reiterated their dedication to a collaborative partnership aimed at raising service benchmarks, delivering cost-effective value, and enriching the user experience.
Resolutions from the meeting included the implementation of enhanced monitoring systems, routine performance evaluations, and improved communication frameworks among stakeholders. Additional topics covered facility upkeep, accountability protocols, and initiatives to foster discipline and greater member engagement.
The meeting wrapped up with the Executive Committee renewing its commitment to the Mess's core objectives and vowing to drive ongoing operational enhancements. Gratitude was extended to ACM Toby for his leadership, to Mirento Global Services for its engagement, and to all members for their sustained contributions.
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